Sol777 Privacy Policy — Your Data, Our Responsibility

1 Introduction & Purpose

Sol777 takes your privacy very seriously. This Privacy Policy explains what data sol777 collects, why it collects it, and how it is kept secure. We believe every member's personal information belongs to them — we simply take responsibility for protecting it.

Sol777 follows international data protection laws and best practices. Our systems are regularly audited by third-party auditors to ensure your data remains secure at all times.

• This policy applies to sol777's website, mobile app, and all digital services.
• This policy does not apply to third-party links or services — please review their respective policies separately.
• Sol777 processes data in compliance with the legal framework of Bangladesh.

2 What Data We Collect

Sol777 collects only the information that is necessary — nothing more. The table below provides a full breakdown of what we collect:

3 Use of Data

Sol777 uses the data it collects solely for the purposes listed below. Your data is never used for any other purpose without your consent.

• Account Management: To verify registration and login, and to keep your account secure.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Customer Service: To use the necessary information to resolve your issues quickly.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Regulatory Compliance: To meet legal obligations and report to authorities when required.
• Personalized Experience: To recommend games and promotional offers tailored to your preferences.
• Contact: To send important updates, policy changes, and promotional notifications.

4 Data Sharing & Disclosure

Sol777 shares data only under strictly controlled circumstances, which are detailed below:

• Payment Processor: Necessary information is shared with bKash, Nagad, or approved payment gateways to process transactions.
• Legal Obligations: Data may be disclosed in response to a valid court order or regulatory authority request.
• Fraud Investigation: Information may be shared with government agencies to assist in investigations related to money laundering or cybercrime.
• Technology Partner: Trusted technology companies involved in operating the sol777 platform — they work strictly under contract and cannot use your data independently.
• Business Transfer: If sol777 changes ownership, data may be transferred to the new owner, though this policy will remain in effect.

Sol777 does not share your data with any third party beyond the cases listed above. In every instance of data sharing, a data minimization principle applies — only the information strictly necessary is disclosed.

5 Cookies & Tracking Policy

Sol777 uses cookies and similar technologies on its website and app to enhance your experience and keep the platform secure.

• Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
• Functional Cookies: To remember language preferences and game settings.
• Analytics Cookies: To understand which features are used most — no personally identifiable information is collected.
• Security Cookies: To detect suspicious logins from multiple devices.

6 Security Measures

Sol777 uses industry-leading security technology to protect your data. Our multi-layer protection system is described below:

• 256-bit SSL Encryption: All data transmissions are encrypted. Look for the green lock icon in the website URL bar.
• Two-Factor Authentication (2FA): OTP verification for an added layer of security at account login.
• Firewall & DDoS Protection: Advanced technology to protect servers against cyberattacks.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Data Masking: Staff cannot see full payment numbers — only the last few digits are visible.
• Failed login limit: Accounts are temporarily locked after a set number of failed login attempts.

7 Your Data Rights

As a sol777 member, you have the following rights over your own data. Contact our Support team to exercise any of these rights.

• Right of Access: The right to know what data sol777 holds about you and to receive a copy of it.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your data under certain circumstances (may not apply where legal obligations exist).
• Right to Restrict Processing: The right to request that processing of your data be restricted for specific purposes.
• Data Portability: The right to receive your data in a machine-readable format.
• Marketing opt-out: The right to opt out of promotional emails or messages at any time.

8 Data Retention Period

Sol777 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration the account is active and 5 years after closure.
• Transaction records: Retained for a minimum of 5 years as required by law.
• KYC Documents: 5–7 years after account closure (as required by regulators).
• Gaming Logs: Up to 3 years, after which data may be retained in anonymized form for statistical purposes.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

9 Third-Party Services

Sol777's platform uses various third-party services. Every partner is contractually bound to meet sol777's strict data protection standards.

• Game Provider: Only the minimum data necessary to operate the game is shared.
• Payment Gateway: bKash, Nagad, and Rocket operate under their own privacy policies.
• Analytics Platform: For analyzing anonymous user behavior — without revealing any personal identity.
• Cloud Storage: Data is stored using internationally recognized, secure cloud services.

Third-party partners may only use data to perform specific tasks on behalf of sol777 — use for their own purposes is strictly prohibited.

10 Protection of Minors' Data

Sol777 strictly does not serve anyone under the age of 18 and does not knowingly collect data from minors.

• If a minor has accidentally created an account, their data will be deleted immediately.
• If there is any doubt about a user's age, sol777 will immediately suspend the account and request age verification.
• If a parent or guardian becomes aware that their child is using sol777, please contact Support immediately.

11 Policy Changes & Updates

Sol777 may update this Privacy Policy as needed. Members will be notified in advance of any significant changes.

• You will be notified by email or on the platform at least 30 days before any policy change takes effect.
• Continued use of sol777 after any changes takes effect will be considered acceptance of the updated policy.
• The date of each revision will be shown at the top of the page as "Last Updated".

12 Contact & Complaints

For any questions, concerns, or complaints about the Privacy Policy, please contact the sol777 data protection team.

• Email: [email protected] — Responses are typically provided within 24–48 hours.
• Live Chat: Connect with sol777 platform's chat support directly, 24/7.
• A resolution or update will be provided within 15 business days of receiving a complaint.